Data Controller

KonnectHouse Limited
[Company Address]
[City, Postcode]
Email: [email protected]
Company Registration Number: [Company Number]

At KonnectHouse, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and store your personal data in connection with our events, including conferences, webinars, roundtables, and networking meetups.

1. Information We Collect

Personal Data Categories:

• Identity Data: Name, job title, company name, industry, professional interests
• Contact Data: Email address, phone number, LinkedIn profile, business address
• Event Data: Event preferences, session selections, attendance history, networking preferences
• Financial Data: Payment information (processed securely by third-party payment processors)
• Technical Data: IP address, browser type, device information (via cookies)
• Marketing Data: Your preferences for receiving marketing communications
• Visual Data: Audio, video, or images captured at our events
• Voluntary Data: Any additional information provided through registration forms, surveys, feedback, or direct communications
  
  

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Event registration, attendance management, and service delivery
• Explicit Consent:
  • Marketing communications about future events and services
  • Sharing professional details with event sponsors and partners
  • Use of photographs/recordings for promotional purposes
• Legitimate Interests:
  • Event improvement and analytics
  • Security and fraud prevention
  • Internal administration
• Legal Obligation: Compliance with tax, accounting, and regulatory requirements
  
  

3. How We Use Your Information

Core Event Services:

• Register and manage your attendance at events
• Communicate event updates, confirmations, and logistics
• Personalize your event experience, including matchmaking and agenda planning
• Provide customer support and respond to inquiries
• Process payments and manage refunds
  
  

With Your Consent:

• Send marketing communications about future KonnectHouse events and related services
• Share your professional contact details with event sponsors and partners for relevant follow-up opportunities
• Use photographs, recordings, or video content featuring you for promotional purposes
  
  

Based on Legitimate Interests:

• Analyze event attendance and engagement to improve our services
• Ensure event security and prevent fraud
• Manage our business operations and legal compliance
  
  

4. Marketing Communications & Sponsor Sharing

Marketing Communications: By providing explicit consent during registration, you agree to receive marketing communications from KonnectHouse including:

• Information about upcoming events and services
• Industry insights and relevant content
• Invitations to exclusive networking opportunities
• Surveys and feedback requests
  
  

Sponsor & Partner Data Sharing: By providing explicit consent during registration, you agree that KonnectHouse may securely share your professional contact details (name, job title, company, email, phone) and stated interests with:

• Event sponsors and exhibitors
• Strategic partners offering relevant services
• Other attendees for networking purposes (where mutual consent exists)
  
  

Your Control:

• You can withdraw consent for marketing communications at any time by clicking “unsubscribe” in emails or contacting us
• You can opt out of sponsor data sharing by contacting us at [email protected]
• Withdrawal of consent does not affect processing based on other legal grounds
  
  

5. Data Sharing & Recipients

We may share your personal data with:

Service Providers:

• Event registration and management platforms
• Payment processing services
• Email marketing and communication tools
• Analytics and survey platforms
• Audio-visual and photography services
  
  

Event Stakeholders (with your consent):

• Event sponsors and partners for legitimate business follow-up
• Other attendees for networking purposes (mutual opt-in basis)
  
  

Legal Requirements:

• Regulatory authorities, law enforcement, or courts when legally required
• Professional advisors including lawyers, accountants, and auditors
• Potential acquirers in the event of a business merger or acquisition
  
  

International Transfers: Some of our service providers may be located outside the UK. Where this occurs, we ensure appropriate safeguards are in place, including:

• Adequacy decisions from the UK Government
• Standard Contractual Clauses approved by the ICO
• Binding Corporate Rules or certification schemes
  
  

6. Data Retention

Retention Periods:

• Event Data: 3 years from last event attendance (for relationship management)
• Marketing Data: Until consent is withdrawn or 5 years of inactivity
• Financial Data: 7 years (legal requirement for tax records)
• Visual Content: 5 years unless consent is withdrawn earlier
• Technical Data: 13 months (cookies and analytics)
  
  

Deletion Process: We regularly review and delete data that is no longer needed. You can request earlier deletion by contacting us.

7. Data Security

We implement appropriate technical and organizational measures including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection
• Incident response procedures
  
  

8. Your Rights Under UK GDPR

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal requirements)
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
• Not Be Subject to Automated Decision-Making: Protection from solely automated decisions
  
  

Exercising Your Rights: To exercise any of these rights, contact us at [email protected]. We will respond within one month.

Right to Complain: If you’re not satisfied with how we handle your data, you can complain to the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113
• Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
  
  

9. Cookies & Online Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and improve our services
• Provide targeted content and advertisements (with consent)
  
  

For detailed information about our cookies, see our Cookie Policy.

10. Updates to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or prominent website notice.

KonnectHouse Event Terms & Conditions (Attendees)

1. Registration & Attendance

Registration Requirements:

• All attendees must register via an official KonnectHouse platform
• You must provide accurate and complete information
• Registration constitutes acceptance of these terms
  
  

Admission:

• Entry is subject to verification and may be denied at our discretion
• We reserve the right to refuse admission for misrepresentation, violation of terms, or capacity restrictions
• Valid photo ID may be required for entry
  
  

2. Conduct Standards

Professional Behavior:

• All participants must act professionally and respectfully
• Harassment, discrimination, or disruption will not be tolerated
• Violations may result in immediate removal without refund
  
  

Prohibited Activities:

• Unauthorized recording or photography
• Solicitation without permission
• Distribution of unauthorized materials
• Behavior that compromises event security or participant safety
  
  

3. Cancellation & Refunds

Attendee Cancellations:

• 90+ days before event: Credit voucher for future event (valid 12 months)
• Less than 90 days: No refund or credit
• No-shows: No refund
  
  

Substitutions:

• You may substitute attendees from your organization at any time by notifying us
  
  

KonnectHouse Cancellations:

• We reserve the right to cancel or reschedule events
• In such cases, you will be offered a transfer to another event or full refund
• We are not liable for travel or accommodation costs
  
  

4. Photography, Recording & Content

Consent to Recording:

• Events may be recorded and photographed for promotional, educational, or archival purposes
• By attending, you consent to the use of your image, likeness, and voice in KonnectHouse materials
• If you do not consent, you must notify us in writing at least 5 days before the event
  
  

Content Usage:

• KonnectHouse may use recordings and photographs in marketing materials, websites, social media, and educational content
• Content may be shared with event sponsors and partners for promotional purposes
  
  

5. Data Sharing & Networking

Professional Information Sharing:

• By attending, you consent to sharing your professional details with event sponsors for follow-up, unless you opt out during registration
• Networking features may make your professional information visible to other attendees
• You can modify your sharing preferences by contacting us
  
  

6. Intellectual Property

Event Content:

• All event materials, presentations, and content remain the property of KonnectHouse and/or presenters
• You may not reproduce, distribute, or commercially use event content without written permission
  
  

Your Content:

• Any content you provide (questions, comments, feedback) may be used by KonnectHouse for promotional or educational purposes
  
  

7. Liability & Risk

Limitation of Liability:

• KonnectHouse is not liable for any loss, injury, or damage sustained during events, except where caused by gross negligence or willful misconduct
• You participate at your own risk
• We recommend obtaining appropriate insurance coverage
  
  

Indemnification:

• You agree to indemnify KonnectHouse against any claims arising from your violation of these terms
  
  

8. Force Majeure

KonnectHouse shall not be liable for delays, cancellations, or non-performance due to circumstances beyond our reasonable control including:

• Natural disasters, pandemics, or public health emergencies
• Strikes, labor disputes, or transportation disruptions
• Government actions or regulations
• Venue unavailability or technical failures
  
  

9. Governing Law & Jurisdiction

These terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For questions about these terms or to report violations:

• Email: [email protected]