90% of Procurement Leaders to Adopt AI Agents in 2025, According to Icertis Sponsored Study

90% of Procurement Leaders to Adopt AI Agents in 2025, According to Icertis Sponsored Study

Forward-Looking Enterprises Pursue Faster Value, Measurable Returns in ProcureCon CPO Report

Source: Businesswire

Icertis, the global leader in AI-powered contract intelligence, has published the 2025 ProcureCon Chief Procurement Officer Report in partnership with ProcureCon Insights. The annual survey found that 90 percent of procurement leaders have considered or are already using AI agents to optimize operations in the year ahead.

According to the study, nearly 40 percent of CPOs are looking to drive value for their enterprise beyond cost savings and turning to advanced analytics and AI to deliver insights to key decision-makers. By embracing transformational technologies such as AI agents, procurement is advancing its influence on enterprise profitability and capturing the opportunity to directly impact commercial outcomes through contracts.

“Global commerce is comprised of relationships between customers and suppliers, each embodied in a contract that starts at the negotiation table in procurement. With AI agents, procurement teams have tremendous potential to action smarter decisions about those relationships and ensure optimal commercial outcomes for all parties,” said Bernadette Bulacan, Chief Evangelist, Icertis. “By automating complex contracting tasks at scale while keeping financial goals at the forefront, these agents will fundamentally transform the foundation of commerce in 2025, empowering enterprises to realize the full potential of every relationship and bringing data-driven strategies to life across core functions like procurement, legal, and finance.”

“We’re witnessing a substantial shift in the procurement function from reactive to proactive as CPOs look to anticipate challenges and build resilience for their businesses with new strategies and technologies,” said Chris Rand, Head of Research, ProcureCon Insights. “The next generation of leaders is not only embracing AI, but demanding a tech-first approach to sourcing and contracting processes that welcomes AI as a coworker in the ongoing race to capture more revenue.”

Read the full article: https://www.businesswire.com/news/home/20250128585372/en/90-of-Procurement-Leaders-to-Adopt-AI-Agents-in-2025-According-to-Icertis-Sponsored-Study

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